Fully managed IT support services and IT Solutions for Charities and Not-for-profit organisations. At LevelUp Support, we understand and appreciate that your priorities as a charity differ from those of a profit making business. Nonetheless, you still require a highly secure and highly available IT infrastructure to support the needs of your team and volunteers.
We’re an managed IT support services provider that works closely with charities and not-for-profit organisations throughout Greater London. We are conveniently located a 10 minute walk from London Bridge.
We provide day-to-day telephone remote and scheduled onsite IT services, in addition to ongoing IT Consultancy and IT project management services.
Our IT Department provides a Fully Managed telephone, remote and onsite IT support solution for charities that wish to fully outsource their IT provision.
You’ll have direct access to our UK-based service desk team for ALL services from 8am to 6pm, with the option for 24/7 support.
Onsite support is provided by our local teams of directly employed Microsoft Certified support technicians.
Does your existing IT expert need a helping hand?
We provide a comprehensive range of ongoing support and consultative services to charities and not-for-profit organisations that already have an internal IT function:
- FREE Technical Audit after contract signing
- Multi-tier 1st to 3rd line support.
- Complex IT project assistance.
- Ongoing strategic consultancy.
- Scheduled onsite technician support.
- On demand staffing for holiday sickness and absence cover.
- Remote Network monitoring.
Whether you have your own IT staff or not, we will work with you by tailoring your Technological needs. We look thoroughly at your requirements and recommend you what you need.